Free online consultations via Zoom are now available!

Multilingual Free Consultations


Information on Multilingual Free Consultations

We offers multilingual support for foreign residents living in the area to provide general consultation on everyday life issue, information services, and referrals to the organizations that provide support services for foreign residents so that they can live their lives comfortably. Consultation is free.
* This operation is managed by NIMIC under the consignment of Nishitokyo city government.
* These consultations are for people who live, work, or attend school in Nishitokyo City.

The center’s services may come in handy when:

• you have concerns or questions about everyday issues;
• you do not know where to go for advice;
• you want to learn more about hospitals and schools;
• you are looking for Japanese-language classes;
• you need help completing various administrative procedures;
• you are looking for information for foreign residents;
• you want a multilingual newsletter;
• you are interested in international exchange;
• you want to volunteer for international exchange or multicultural activities;
• you want to volunteer as an interpreter or translator;
• you know a foreign resident who is having some problems.

Multilingual Free Consultation Methods, Languages, and Consultation Times

You can consult with us in any of the following three ways:

1. Face-to-face consultation at Nishitokyo Multicultural Center (No booking required.) *You can also consult by phone.
Possible languages: English, Spanish, Chinese, Korean, Japanese
Depending on the language, the days and times when interpreters are present at the Nishitokyo Multicultural Center differ.
Possible times (excluding national holidays and the year-end and New Year holidays [December 27-January 4]
English: 10:00–12:00, 13:00–16:00 on weekdays
Japanese: 10:00–12:00, 13:00–16:00 on weekday
Chinese: 13:00–15:00 on Wednesdays and Fridays
Korean: 13:00–16:00 on Thursdays (In January, consultations are also possible on Friday, January 7 from 13:00 to 15:00.)
Spanish: 10:00–12:00, 13:00–16:00 on Tuesdays
Note: The days of the week when Spanish interpretation is available are subject to change without notice, so please inquire beforehand.
Location: Please check the “Location and contact information of Nishitokyo Multicultural Center ” below.
 2. Consultation using a TV phone at the Nishitokyo Multicultural Center (No booking required.)
Possible languages: Burmese, Chinese, English, Filipino, French, Hindi, Indonesian, Khmer, Korean, Nepali, Portuguese, Russian, Spanish, Thai, Vietnamese
*We will connect with an interpreter via a TV phone at the Nishitokyo Multicultural Center. The counselor will be at the Nishitokyo Multicultural Center.
Possible times: 10:00–12:00, 13:00–16:00 on weekdays
*Excluding national holidays and the year-end and New Year holidays [December 27-January 4]
Location: Please check the “Location and contact information of Nishitokyo Multicultural Center ” below.

3. Online consultation via Zoom (Booking required.)
Possible languages: English, Spanish, Chinese, Korean, Japanese
*Possible times vary depending on the language.
Possible times (excluding national holidays and year-end and New Year holidays [December 27–January 4])
・ Japanese: 13:00–16:00 on Mondays and 10:10–12:00, 13:00–16:00 on Tuesdays, Wednesdays, Thursdays, and Fridays
・ English: 13:00–16:00 on Mondays and 10:10–12:00, 13:00–16:00 on Tuesdays, Wednesdays, Thursdays, and Fridays
・ Chinese: 13:00–15:00 on Wednesdays and Fridays
・ Korean: 13:00–16:00 on Thursdays (In January, consultations are also possible on Friday, January 7 from 13:00 to 15:00.)
・ Spanish: 10:10–12:00, 13:00–16:00 on Tuesdays
*Possible times may vary occasionally. Please check the booking calendar on the booking page.
*Bookings can be made up to 24 hours in advance.
To proceed with a booking, select the language to be used in the consultation from the following and click on it. The booking screen will then appear, and the booking calendar will be displayed.

Location and contact information of Nishitokyo Multicultural Center

– Location: Nishitokyo Multicultural Center
 ING Bldg. 1F, 5-6-18 Minami-cho, Nishitokyo   
(A two-minute walk from the south exit of Tanashi Station on the Seibu Shinjuku Line. Please check the access map below.)
– TEL&FAX:042-461-0381

Access

A two-minute walk from the south exit of Tanashi Station on the Seibu Shinjuku Line

The location of the City’s consultation desk, “Nishitokyo Multicultural Center “, is marked with a red pin.



Other specialized professional consultation for foreign residents

Relay consultation of Tokyo International Exchange Committee(external link)
– There are leaflets in these languages (Japanese, English, Chinese, Korean, Tagalog, French, Russian, Spanish, Portuguese, Thai, Burmese, Indonesian, and Vietnamese)

・DV Consultation Service for foreign residents (Click here for details. (external link (Tokyo Women’s Plaza))
-There are leaflets in these languages (Japanese, English, Chinese, Korean, Thai, and Tagalog)


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